Terms of service

Welcome to POPPY IN ROSE. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue using our website.

1. Acceptance of Terms

By accessing or using the POPPY IN ROSE website, you confirm that you are at least 18 years old or are accessing the website under the supervision of a parent or legal guardian.

You agree to comply with these Terms and all applicable laws and regulations. You also agree that any information you provide to us will be accurate, complete, and current.

Your use of our website is also subject to our applicable Shipping Policy, Return & Refund Policy, and Privacy Policy.

2. Website Use

You agree to use our website only for lawful and responsible purposes.

You must not:

  • Use our website in violation of any applicable law or regulation.

  • Attempt to gain unauthorized access to our website, servers, or systems.

  • Upload or distribute viruses, malware, or other harmful code.

  • Interfere with the security, functionality, or proper operation of our website.

  • Copy, reproduce, distribute, or commercially exploit website content without authorization.

POPPY IN ROSE reserves the right to restrict or terminate access to our website if we reasonably believe these Terms have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, colors, sizing information, and other details displayed on our website are accurate.

However, actual product colors may vary depending on your device's screen settings. Measurements may also vary slightly due to manual measuring methods and differences in product design or fabric.

Product availability may change without notice. POPPY IN ROSE reserves the right to modify, update, or discontinue products at any time, subject to applicable law.

4. Pricing & Payment

All prices are displayed in U.S. dollars unless otherwise stated.

We make reasonable efforts to ensure that product prices and other charges are accurate. However, pricing or listing errors may occasionally occur. We reserve the right to correct errors, update prices, and modify or discontinue promotions where permitted by law.

Payments must be successfully authorized before an order can be processed. By submitting payment information, you confirm that you are authorized to use the selected payment method.

Any applicable shipping fees, taxes, or other charges will be displayed at checkout when applicable.

5. Order Acceptance

After you place an order, you may receive an order confirmation email acknowledging receipt of your order. This confirmation does not necessarily constitute final acceptance of the order.

We reserve the right to refuse, cancel, or limit an order when necessary, including in cases involving payment authorization failures, inventory shortages, pricing errors, suspected fraud, shipping restrictions, or technical or system errors.

If an order is canceled after payment has been collected, any applicable refund will be issued to the original payment method, subject to the relevant payment provider's processing procedures.

6. Shipping

Shipping methods, fees, order processing information, and other delivery details are described in our Shipping Policy.

Although we make reasonable efforts to process and dispatch orders promptly, delivery may be affected by circumstances beyond our control, including carrier delays, severe weather, public holidays, customs inspections, high shipping volumes, or incorrect shipping information.

Please review our Shipping Policy before completing your purchase.

7. Returns & Refunds

Returns, refunds, and order cancellation requests are governed by our Return & Refund Policy.

Please review that policy before placing an order to understand the applicable return conditions, eligibility requirements, and refund procedures.

If you have questions about a return or refund, please contact our Customer Support Team at shop@poppylnrose.com.

8. Intellectual Property

All content on the POPPY IN ROSE website, including brand names, logos, product images, photography, graphics, website layouts, text, and product descriptions, is owned by POPPY IN ROSE or its respective licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, display, or otherwise use our website content for commercial purposes without prior written permission, except where permitted by applicable law.

9. Disclaimer

Our website and its content are provided on an "as is" and "as available" basis, to the extent permitted by applicable law.

While we make reasonable efforts to maintain accurate information and reliable website functionality, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.

We also do not guarantee that every product will remain available at all times. Nothing in these Terms excludes any consumer rights or legal protections that cannot be excluded under applicable law.

10. Limitation of Liability

To the maximum extent permitted by applicable law, POPPY IN ROSE shall not be liable for indirect, incidental, special, or consequential damages arising from or relating to your use of our website, products, or services.

Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by law, including any rights or remedies available to consumers under applicable law.

Where permitted by law, our liability will be limited to the extent reasonably attributable to the relevant order or service giving rise to the claim.

11. Changes to These Terms

We reserve the right to update or revise these Terms from time to time to reflect changes in our business practices, website functionality, or legal requirements.

Any revised Terms will become effective when published on our website, unless otherwise stated or required by applicable law.

Your continued use of our website after revised Terms are published constitutes acceptance of those changes to the extent permitted by law. We encourage you to review this page periodically.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of the State of Maryland, United States, without regard to conflict-of-law principles, except where applicable consumer protection laws require otherwise.

Nothing in this section limits any mandatory rights or protections available to consumers under the laws applicable to their purchase or place of residence.

13. Contact Us

If you have any questions about these Terms of Service, please contact us using the information below.

Brand: POPPY IN ROSE

Customer Support Email: shop@poppylnrose.com

Business Address:

5261 Darien Rd
Baltimore, MD 21206
United States

Business Correspondence Only – Not a Return Address

Our Customer Support Team aims to respond to inquiries within 24–48 business hours.

Thank you for choosing POPPY IN ROSE. We appreciate your trust and look forward to providing you with a pleasant shopping experience.